Terms and Conditions

The consumer should read these terms and conditions carefully and ensure understanding and agreement to them before committing to an order. The use of this website and the placement of a purchase or order means that the purchaser agrees to be bound by these terms and conditions. 

Who We Are

Needles 2 Pins is a UK based business specialising in quality needles and pins and needle accessories and is privately owned by Karen Parry who has 40 years of experience within the needlecraft and hobby industry. www.needles2pins.co.uk and www.needles2pins.com

Needles 2 Pins offer specialised informative educational Needle and Pin Knowhow Talks to all textile organisations, groups and colleges, Embroidery Guilds, Quilters Guilds and WI groups. www.needleknowhow.co.uk and www.needleknowhow.com

Needles 2 Pins is committed to providing quality hand sewing needles and domestic sewing machine needles, quality pins and quality needle accessories.

Vat Number: 305 3630 37


Any reference to the “seller” or to “we” or to “us” means Needles 2 Pins.

Any reference to the “consumer” or “purchaser” or “buyer” means the person who buys or intends to buy from the seller.

Any reference to the “goods” or “products” means the goods or products offered for sale by us. 


By placing orders via www.needles2pins.co.uk and www.needles2pins.com or via email or via the telephone, you the “consumer” are offering to contract with Needles 2 Pins for the supply of goods.

These terms and conditions shall take precedence over any other documentation or communication from us and apply to all contracts for the sale of goods by us to you. All orders for goods received from you shall be judged by us to be an offer by you to purchase such goods in agreement with our terms and conditions. They may be changed at any time and we reserve the right to do so, but they are not intended to and shall not affect your statutory rights.

All orders placed by you are subject to acceptance by us. All goods offered by us are subject to availability and we reserve the right to change prices without prior notice.

All reasonable care has been taken to ensure the information provided on this website is correct at the time of entry. However, if information of a product, price or promotion has been entered incorrectly we reserve the right to refuse orders where applicable.

Making A Purchase

All prices shown are in GBP £(Great British Pound Sterling) and are inclusive of Value Added Tax (VAT)

Once you have completed placing your goods in the shopping cart, provided your details and payment has been made by you and received by us, you will be sent an automated order confirmation to the email address provided by you. This order confirmation is an indication that we have received your order but it does not indicate that a contract exists between us. If the order confirmation has not arrived in your inbox, please check your junk or spam box.

Once your order has been despatched an invoice will be emailed to you by us via the email address provided by you and it is only at this point a contract exists between us.  If the invoice has not arrived in your inbox please check your junk or spam box.

Shipping or postage charges are not included in the goods price.

Goods will not be despatched until payment for the total order value, including the shipping / postage charge is received by us.

Please notify us immediately by email to This email address is being protected from spambots. You need JavaScript enabled to view it. if you have made a mistake in your order or indeed if you wish to cancel your purchase.

Making A Payment

Payment is required in GBP £(Great British Pound Sterling) regardless of the country of residency or of the final delivery destination of the purchaser. When making a purchase or order and you are not based in the UK and your local currency is not GBP (Great British Pound Sterling) it is your card payment provider who will set the applicable exchange rate applicable and make the currency conversion. As all exchange rates fluctuate and this will be dependent upon the time and date of purchase of order placement. The purchaser will be therefore responsible for any charges implemented by their card payment provider.

We use Stripe processing secure payment system for all card payments received online which is PCI compliant and meets all data security standards.

We also accept payment via PayPal.

Tax Charges

All prices are shown inclusive of VAT.

VAT will be charged if you are ordering from within the United Kingdom. From the 1st January 2021, orders placed and due for delivery to all other countries, including those countries within the European Union, are exempt from being charged vat. Please note those countries who qualify for a zero rated vat, may incur a duty payable at the designated country of the recipient. This duty if applicable may be set by the designated country of the recipient. It is the responsibility of the recipient to pay any duties applicable to the appropriate authorities.   


Links that are shown on our site should be viewed as a recommendation only and are inserted as a service or a convenience. The content of these links does not represent or reflect the views of Needles 2 Pins are not enforceable by us. We are not responsible for any links relating to a third party.

Contact us

Needles 2 Pins
19 Abbey Road
NG34 7XB

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel: +44 (0) 7541 356718

Legal Disclaimer

The material and contents of this website is provided as general information only. We accept no liability for any loss or damage arising from the use of this site. The user assumes all risks associated with the use of this site.